Privacy Policy

At Sunrise Switzerland, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect the data you provide when using our website and mobile services.

Information We Collect

We may collect the following types of information:

  • Personal information such as your name, email address, phone number, and billing address when you sign up for our services or contact us for support.
  • Usage data, including information about how you use our network, products, and services, such as call logs, data usage, and location information.
  • Device information, such as your hardware model, operating system version, unique device identifiers, and mobile network information.
  • Cookies and similar technologies to enhance your experience, analyze trends, and gather demographic information.

How We Use Your Information

We use the collected information for the following purposes:

  • To provide and maintain our services, including mobile plans, customer support, and billing.
  • To personalize your experience and deliver content and product offerings relevant to your interests.
  • To improve our website, products, and services and develop new ones.
  • To communicate with you about promotions, updates, and other information related to our services.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of Sunrise Switzerland and others.

Information Sharing and Disclosure

We may share your personal information in the following circumstances:

  • With service providers who perform services on our behalf, such as payment processing, data analysis, and customer service.
  • In response to a request for information if we believe disclosure is required by law or is necessary to protect the rights, property, or safety of Sunrise Switzerland, our customers, or others.
  • With your consent or at your direction, including if we notify you that the information you provide will be shared in a particular manner and you provide such information.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Choices

You can update, correct, or delete your personal information by contacting us at [email protected]. You may also unsubscribe from marketing communications by following the instructions in those emails.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this policy.

Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Sunrise Switzerland
Thurgauerstrasse 101b
8152 Glattpark (Opfikon)
Switzerland
Email: [email protected]